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Our conference program is refreshingly different to what you're used to seeing at regular tradeshows and conferences. Why?

  • Built Around Your Needs: We create the conference program based on research and feedback from our clients, senior market research professionals, who like you are dealing with critical issues on a daily basis
  • First class speakers: Conference sessions are led by peers or industry experts, who give a high-level view of the industry, offering predictions and insights to help their peers form their future strategies.
  • Intimate sessions: Sessions are for small groups of under 25 executives and for corporate researchers only. This environment encourages attendees to be able to share best practices, successful case studies, and receive opinions and suggestions from their colleagues.
  • We proudly offer PRC Credits: Each session has been approved by the Marketing Research Association (MRA) for the Professional Researcher Certificate.

Take part in the program

If you would like to participate in the program, or recommend any speakers or topics, please email Amanda Houston or call her at 212-651-8771
2016 Keynote
2016 Keynote
  • Escaping the Insights Trap and Winning the Future: New Strategies for Market Research

    Larry Friedman, independent research expert
    While marketing is undergoing rapid change because of the digital and social world people now live in, marketing research has been much slower to change, both in terms of methodology, and even more importantly, in terms of basic orientation. Market researchers have traditionally focused on provi...

2016 Workshops
2016 Workshops
  • How Metaphors Unlocked the Global Essence of Hershey’s Brands

    Andrew Smith, Director Marketing Research, Hershey Company
    In this session we will discuss how Hershey identified the metaphors that shape consumers’ thinking about their brands across global markets. We will then continue to discuss how these insights served as the basis to develop global brand positioning and market-specific strategies to ensure cultur...

    A Researcher’s Role in Developing the Optimal Customer Experience

    Neal Kreitman, VP, Market Research, OneMain Financial
    Customer satisfaction metrics are used by management to monitor the customer. But to truly obtain loyal customers, one must understand the customer’s experience; how they think and feel about your product, your service and your brand. Research must move beyond simply gathering and reporting info...

  • Best Practices for Global Consumer Research

    Andrea Lopus Cardozo, Head Consumer Insights, Brand & Product Marketing, Pandora Media
    This session will address understanding response bias across cultures and geographies, methodological considerations given cultural expectations, selecting research suppliers abroad and dos and don’ts for applying learnings from one country or region to another. It will be followed by a Q&A sess...

    Insight to action

    Yan Jiang, Director, Head of Business Insights, Rare Diseases, Bayer
    This is a discussion group or executive exchange moderated by a fellow CFO. In a small round table setting 8 to 12 peers will share knowledge, expertise and insight on the topic.

    While insight practitioners are well versed in techniques to generate great insights, many insights la...

2016 Conference Development
2016 Conference Development
  • The conference program is currently being developed. If you wish to participate in the program, please contact Amanda at ahouston@richmondevents.com or 212 651 8771.

    Topics currently under review:

    • Across platform measurement
    • Competitive intelligence/research
    • Competitive price research
    • B2b market research
    • Qualitative research through digital data collection
    • Open data resources and how t...

PRC Accreditation
PRC Accreditation
  • We proudly offer PRC credits

    In partnership with the MRA (Marketing Research Association)

    What is PRC?
    The Professional Researcher Certification program (PRC) is designed to recognize the qualifications and expertise of marketing and opinion research professionals. The goal of PRC is to encourage high standards within the survey profession to raise compe...

Past Conference Programs
Past Conference Programs
  • 2015 Market Insight Forum speakers

    The Business Value of Open Data, Joel Gurin, Senior Advisor at The GovLab

    Mining the consumer unconscious to understand the love of chocolate
    Andrew Smith, Director Marketing Research, Hershey Company

    Connecting the head and the heart:
    Understanding rational and emotional drivers of our brand
    Donn Froshiesar, Director, Consumer Insights, Global Experience Team, Citi

    The consumer insights & data journey: lessons learned and the way forward
    Carlos Jose Fonseca, SVP Marketing Science, MetLife

    The cross-platform, omni-channel attribution paradox
    Amarachi Miller, Director, Customer Intelligence & Media Solutions, MasterCard Advisors

    Keys to winning with today’s trending targets
    Mary McIlrath, Senior Vice President, C + R Research

    Bridging data science and market research – a roundtable discussion
    Jeanne Lukas, Head of Market Research, Aetna

    Turning shopper insights into company-wide memes
    Olesya Govorun, Director, Stategy & Insight, The Dannon Company USA

    The myths and realities of Internet of Things (IoT)
    Gokula Mishra, VP, Big Data & Advanced Analytics, Oracle Corporation

    How do wearables fit into our connected lives
    Scott Kerr, Executive Director Business Insights & Analytics, Time Inc.

    The new face of fatherhood
    David Iudica, Director Strategic Insights & Research, Yahoo!

  • 2014 Market Insight Forum speakers

    Drinking from the fire hose: Making smarter decisions in a data overloaded world
    Christopher Frank, VP of Business-To-Business &Communications Research, American Express
    Paul Magnone, Business Builder, Tech Strategist, Deloitte and Author

    Journey Mapping 2.0
    Tabitha Dunn, Managing Director, Customer Insights, Citrix

    Transforming The Customer Experience: Planning to Implementation
    Ingrid Linderberg, Chief Customer Experience Officer, Prime Therapeutics

    Consumer Behavior & Consumption Across Media: The Digital State of Play
    Tony Marlow, Head of Category Insights, Yahoo!

    Leading Through Innovation in Human Banking
    Maher G. Mezher, Head of Marketing & Communication, First National Bank S.A.L.

    Todays researcher > Tomorrows Researcher- Making the journey
    Bridget Mohring, Vice President, Market Research, JP Morgan Chase

    Consumer decision making - a behavioural economics perspective
    Stephen Phillips, CEO, Insight & ZappiStore

    Growing Globally While Thinking Locally
    Sarah Quinlan, Senior Vice President, Market Insights, MasterCard Advisors

  • 2013 Market Insight Forum speakers

    Always On My Mind: How Consumer Insight Can Become Part of the Culture
    David Boyle, SVP Consumer Insight, HarperCollins Publishers

    Information is the Difference that Makes a Difference
    Hal Bloom, VP, Market Research, Sage

    Our Love Affair with Mobile Devices- Its complicated
    Scott Kerr, Senior Director, Research & Insights, Time Inc.

    Companion TV Apps: Big Ad Impact from Small Screens
    Stephanie Fried, Vice President, Digital Insights & Marketing Discovery Communications

    Quantifying the Online Option
    Effie Philippakos, Manager, Business Analytics for AIG

    Big Data – A Microscope into the Social and Digital Realm
    Rafel Alcaraz, Ph.D. VP, Global Advanced Analytics, Digital Media & Strategic Foresight
    Mike DePanfilis, VP Shopper Insights, The Hershey Company

    Winning With Data: Digital Analytics Inside the 2012 Obama Campaign
    Amelia Showalter, Former Director of Digital Analytics, Obama Campaign, Amelia Showalter LLC

    Younger Millennial’s will Keep Calm and Carry On
    Leslie D'arcy Mallek, VP Ad Sales Research & Insights, MTV Networks
    Jillian Curran, Sr. Manager, Insights Innovation, MTV Networks

General Enquiries:

T: +44 20 8487 2200
F: +44 20 8487 2300

T: +1 212 651 8700
F: +1 212 651 8701

T: +41 79 417 3493
F: +41 61 544 74 44


T: +39 02 312009
F: +39 02 3313976

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